Effective Date: January 1, 2026

Last Updated: January 1, 2026

Welcome to SHANXIN TRADING LLC (“Shanxin Auto,” “we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, protect, and process your personal information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Business Name
SHANXIN TRADING LLC

Customer Support Email
support@shanxintrading.com

Business Email
me@shanxintrading.com

2. Information We Collect

We may collect different types of information depending on how you interact with our website.

Personal Information

When placing an order or contacting us, we may collect:

Full Name
Shipping Address
Billing Address
Email Address
Phone Number
Company Name (if applicable)
Payment Information (processed securely by third-party payment providers)
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Language Preferences
Referral URLs
Pages Viewed
Time Spent on Pages
Click Behavior
Purchase Activity
Website Usage Statistics

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website performance
Keep your shopping cart active
Analyze website traffic
Measure marketing effectiveness
Personalize your shopping experience

You may disable cookies through your browser settings; however, certain features of our website may not function properly.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Verify payments
Deliver purchased products
Provide customer support
Send shipping updates
Respond to inquiries
Prevent fraud and unauthorized transactions
Improve website functionality
Personalize user experience
Analyze website performance
Develop new products and services
Comply with legal obligations

With your consent, we may also send:

Promotional emails
Product recommendations
Special discounts
Seasonal offers
Company updates

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

4. Payment Information

For your security, SHANXIN TRADING LLC does not store complete payment card information on our servers.

Payments are securely processed by trusted third-party payment providers, such as:

PayPal
Shopify Payments
Stripe
Other secure payment gateways available during checkout

These providers maintain their own privacy and security policies.

5. Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers, including:

Shipping carriers
Payment processors
Website hosting providers
Marketing service providers
Customer support platforms
Analytics providers
Fraud prevention services

These third parties may only use your information to perform services on our behalf.

6. International Data Transfers

As an international e-commerce business, your information may be processed or stored in countries other than your country of residence.

We take appropriate measures to ensure your personal information remains protected regardless of where it is processed.

7. Data Security

We implement commercially reasonable security measures, including:

SSL encryption
Secure payment processing
Access control procedures
Firewall protection
Website security monitoring
Regular software updates

Although no method of transmission over the Internet is 100% secure, we strive to protect your information using industry-standard practices.

8. Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Provide customer support
Meet legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Restrict certain processing activities
Object to certain uses of your information
Request data portability
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:

Know what personal information we collect
Request deletion of personal information
Correct inaccurate personal information
Limit certain uses of sensitive personal information where applicable
Not be discriminated against for exercising your privacy rights

To submit a request, please contact us via email.

11. European Economic Area (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar data protection laws, you may have additional rights under the General Data Protection Regulation (GDPR), including:

Right of access
Right to rectification
Right to erasure (“Right to be Forgotten”)
Right to restrict processing
Right to object
Right to data portability
Right to lodge a complaint with a supervisory authority

12. Children’s Privacy

Our website is intended for general audiences.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will promptly delete that information.

Parents or guardians who believe their child has provided personal information should contact us immediately.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

14. Marketing Communications

If you subscribe to our newsletter, we may send:

Promotions
Product updates
Holiday offers
Automotive maintenance tips
New product announcements

You may unsubscribe at any time using the unsubscribe link in any marketing email or by contacting us directly.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.

When updates are made, the “Last Updated” date at the top of this page will be revised.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Privacy Policy